Refund policy

Return & Refund Policy

Sunshine's Hotdogs LLC

Last Updated: October 12, 2026

Thank you for shopping with Sunshine's Hotdogs! We appreciate your support and want you to be happy with your purchase. Please review our return and refund policy before placing an order.

Returns & Exchanges

All merchandise sales are final unless an item arrives damaged, defective, or incorrect.

Because many of our products are made or prepared specifically for each order, we do not accept returns or exchanges for incorrect sizes, changes of mind, or personal preferences.

Please review product descriptions and sizing information carefully before purchasing.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Include the following information:

  • Your name and order number

  • A description of the issue

  • Clear photos showing the damage, defect, or incorrect item

Once we review your request, we will arrange an appropriate replacement or refund at no additional cost to you.

Order Cancellations

Orders may only be canceled before they enter production or fulfillment. Once an order has been processed or production has begun, cancellation may no longer be possible.

Refund Processing

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Shipping Issues

If your package is lost, arrives damaged, or is marked delivered but cannot be located, please contact us so we can review the situation and assist you.

Shipping delays caused by carriers or circumstances outside our control do not automatically qualify for a refund.

Contact Us

For questions regarding returns, refunds, or your order, please contact Sunshine's Hotdogs LLC through the contact information provided on our website.

We appreciate your business and your support of Sunshine's Hotdogs! 💛

Sunshine's Hotdogs LLC
Jacksonville, Florida